Penekanan ISO 9001:2008 vs ISO 9001:2015 :
|
Keyword di ISO 9001: |
2008 |
2015 FDIS |
|
“Customer” |
50 kali |
63 kali |
|
“Customer Satisfaction” |
8 kali |
27 kali |
|
Top Management” “Leadership” |
10 kali |
16 kali |
|
“Plan”, “Planned”, “Planning” |
36 kali |
47 kali |
|
“Quality Objective” “Objective” |
15 kali |
17 kali |
|
“Improve”, “Improvement” |
24 kali |
41 kali |
|
“Process”, “Processes” |
78 kali |
109 kali |
|
“Risk”, “Risk-based thinking” |
2 kali |
49 kali |
